Privacy Policy

YK Printers & Advertisers respects your privacy. This policy explains how personal information is collected, used, shared, and retained when you visit ykprinters.pk, contact our team, request a quotation, or place an order. It covers our website and related customer communications through WhatsApp, telephone, and shop orders.

1. Information You Provide

Depending on your enquiry or order, we may receive your name, business name, telephone number, email address, billing details, delivery address, and recipient details. We may also receive product specifications, order history, artwork, logos, photographs, documents, payment references, approvals, and customer support messages. Account details may be collected if registration is available and you choose to register.

Provide only information necessary for your enquiry or order. If you submit another person’s information, make sure you have appropriate authority to share it for the intended purpose.

2. Technical Information & Cookies

The website platform and hosting services may record technical information such as IP addresses, browser and device types, requested pages, and access times. These records support website operation, troubleshooting, and security. Cookies may support shopping carts, account sessions, and preferences, depending on enabled features.

If optional analytics or advertising tools are enabled, their purposes, providers, and controls should be identified in the website’s cookie information or consent settings. Where consent is required, optional tracking should operate only after consent is obtained. You can manage cookies through your browser; blocking essential cookies may affect checkout or login functionality.

3. How Information Is Used

Relevant information is used to answer enquiries, prepare quotations, confirm orders, create designs, share proofs, record approvals, complete production, arrange delivery, verify payments, and maintain transaction records. It may also be used to manage accounts, resolve complaints and refunds, protect website security, and meet applicable legal or accounting obligations.

Some information is necessary to fulfil an order. If you choose not to provide it, we may be unable to complete the service. We will explain what is needed when this occurs.

4. Artwork & Printing Files

Uploaded files may contain personal or confidential information. They are used to prepare quotations, create proofs, complete production, and provide related support. Access should be limited to people and providers who need the materials for those purposes.

Submitting artwork does not automatically authorize publication in advertisements, portfolios, or social media posts. Separate permission is required for promotional use of identifiable personal or confidential content. Tell us before submitting particularly sensitive materials so handling arrangements can be discussed. Keep your own copies; production records are not a permanent backup service.

5. Payment Information

Information handled during payment depends on the method selected. Banks and payment providers process information under their own privacy policies. We may receive payment status, transaction references, and details necessary for accounting or refunds.

Do not send passwords, PINs, one-time passwords, or card security codes through WhatsApp, email, or artwork forms. Conceal unrelated balances and unnecessary account information when sharing payment receipts.

6. Information Sharing

Information may be shared as reasonably necessary with couriers for delivery, production providers for printing or finishing, and technical providers for hosting, communications, storage, or website maintenance. Payment providers and professional advisers may receive information needed for transactions, accounting, or advice. Information may also be disclosed to meet legal obligations, respond to lawful requests, or establish or defend legal claims.

Sharing should be limited to the relevant purpose. Customer contact details and artwork are not provided to unrelated businesses for their independent marketing without permission.

7. WhatsApp & External Services

When you contact us through WhatsApp, social media, or another external platform, that provider also handles information under its own policy. External websites and embedded services may have different privacy practices. Some providers may process or store information outside Pakistan. You may ask us about providers relevant to your enquiry or order.

8. Marketing Preferences

Order confirmations, artwork approvals, payment messages, and delivery updates are service communications. Promotional communications are separate and should follow your preferences and applicable requirements. To stop promotional messages, reply to the message or contact our team. Necessary communications about active orders or service issues may continue.

9. Information Retention

Information is retained for as long as reasonably needed for order fulfilment, support, accounting, legal obligations, or dispute resolution. Retention needs differ for invoices, communications, account records, and production files. Artwork should not be retained indefinitely without a continuing reason.

You can ask about retention or request deletion. Where deletion is appropriate, information may remain temporarily in routine backups until they expire or are replaced. Records required by law or needed for an ongoing dispute may be retained longer.

10. Security

We aim to use reasonable safeguards appropriate to the information handled, including limiting access to records and using suitable account and file-handling practices. No website, storage system, or communication method guarantees absolute security. Contact us promptly if you suspect misuse of your information or account.

11. Your Choices & Requests

You may ask what personal information we hold, request correction of inaccurate information, request deletion of information no longer needed, stop promotional communications, or raise concerns about information use and sharing.

Identity verification may be required before information is disclosed or changed. Requests will be considered under applicable law, and we will explain limitations such as accounting or legal retention requirements. These choices do not limit additional rights available under applicable law.

12. Children’s Information

Our website is intended for general business and customer use. Anyone submitting children’s photographs, student card information, or similar materials must have appropriate authority or permission. Contact us if you believe a child has submitted personal information without appropriate permission so we can review and take appropriate action.

13. Policy Updates

This policy may be updated when services or information-handling practices change. Updates will be published on this page. Where required, additional notice or consent will be provided before previously collected information is used for a new purpose.